Titan's Quickstart Services for Tivoli Configuration Manager help you develop an upgrade plan for an existing IBM Tivoli Framework and IBM Tivoli Configuration Manager environment to the latest levels.

Tivoli Configuration Manager
The IBM Tivoli Configuration Manager enables you to standardize and share information that integrates people, processes, information, and technology for real business results. It includes an open, federated CMDB data model, the ability to automate process execution, provides visibility to architectural complexity, and helps reduce incident and problem management costs.

Quickstart Service for Configuration Manager
This offering helps you develop an upgrade plan for an existing IBM Tivoli Framework and IBM Tivoli Configuration Manager environment to the latest levels. The result is reduced implementation time.

Challenges
• Planning an upgrade of Tivoli Framework and Tivoli Configuration Manager to the latest levels.
• Managing compatibility issues between different versions of software.
• Understanding the software pre- requisites and installation order.
• Assessing hardware requirements, operating system and database requirements for latest version.
• Determining existing scripts and processes that need to be modified to utilize the functionality of the latest products.

Benefits
• Reduced implementation time for upgradingTivoli Framework and Configuration Manager.
• Increased functionality gained by upgrading to the latest version of Tivoli software.
• Integration with new Tivoli Provisioning Manager for Software.

Deliverables
• Documented upgrade process that includes: Product installation order detailing,product prerequisites, Hardware and operating system recommendations, Database upgrade recommendations
• Provide knowledge transfer on the software upgrade process
• Duration: 5 days at customer site.